Orders are shipped via UPS Ground. Please note UPS does not deliver to PO Boxes.
Contact firstname.lastname@example.org for international shipping information.
RETURNS & EXCHANGES
Returns will be accepted within 14 days for store credit or exchange only. All returns must be accompanied with a receipt or original packing slip and a RA#. Please email us at email@example.com to receive an RA#. KL Studios is not responsible for any damage that occurs when return shipping. Please pack your return item carefully!
DAMAGE OR BREAKAGE
Any breakage upon shipping must be reported to KL Studios within 5 days via email to firstname.lastname@example.org. We will reship your product once UPS has obtained possession of your return package and the products are available for shipment.
QUALITY & CARE
KL Studios products are hand sculpted, slip cast, or thrown in our studio in Silver Lake, Los Angeles.
The inherent variation in the color, texture, glaze and finish of our handmade products is what makes them special. We believe these characteristics add to the natural beauty and uniqueness of our pieces. We hope you love the product as much as we loved making it.
We believe our products work best with succulents and low water plants.
We recommend adding a large handful of gravel to the bottom of each planter, this creates a ravine for excess moisture. We use a mixture of cactus soil and regular potting soil.
Water once a week with a spray bottle and ENJOY!